Suberizer Pledge
It is the policy of Suberizer, Inc to satisfy the needs of our customers by delivering products and services of the highest quality. On time. At the lowest possible price.
To this end, we pledge:
Performance
To design and provide products whose performance sets the industry standards for
operation, reliability, maintainability, and ease of operation.
Quality
To use the highest standards of materials in our products, to construct them in a manner in which they will endure, using craftsmanship that manifests itself in a quality appearance with long-term reliability.
Delivery
To deliver our products and services on the dates promised and that our performance on delivery will be the best in the industry.
Pricing
To deliver products and services at prices that are competitive and cost-effective.
Warranty
To stand behind every sale by providing a written warranty that is second to none in the industry, one that is fair in every respect and which demonstrates the confidence we place in the quality of our work.
Support
To support our customers both before and after the sale so that the relationships created in dealing with our company are built on mutual trust with long-term merit.
Competition
To compete honestly in the marketplace. For we know that, on this basis, we are able to out-perform those with whom we compete.
This commitment includes a pledge to uphold the highest level of professionalism in all that we do, for we are a company that understands and appreciates the value of our customers and, therefore, are unwilling to relinquish them to the competition.